RTITB Transforms Lift Truck Training with eTruck UK
Cold Chain Federation member RTITB is changing lift truck training forever with its new offering, eTruck UK – a completely unique digital storytelling tool that will increase training effectiveness while reducing training time by as much as 2 days per course.
“Traditionally, lift truck operator training covers the
required theory and practice behind operation but is not designed with a focus
on behavioural change,” says Laura Nelson, Managing Director for RTITB, the
preferred workplace transport training regulatory body. “However, our new
eTruck UK offering is unique, using digital storytelling to teach operators the
reasons behind driver behaviour and why people may make bad decisions,
alongside the relevant theory.”
eTruck is an award-winning digital storytelling system,
developed by MA Systems in Sweden, which provides a new way to cover the theory
content for materials handling equipment operator training. For operators
in the UK, Ireland, India, and the Arabian Peninsula the innovative eTruck
system is available only from RTITB.
With eTruck UK, candidates will learn by following a story
that tackles real issues relating to safety. The digital storytelling platform
allows more complex themes – such as driver behaviour – to be communicated more
effectively than in a classroom lecture. This training method is believed to
help learners to better retain information.
“For candidates, eTruck UK will make training more
interesting and engaging and give them the chance to learn at their own pace,”
says Laura. “It will also ensure that theory training content is balanced and
the same for all candidates, by removing any Instructor bias towards focusing
on certain topics more than others.”
eTruck UK is a totally online system, enabling candidates to
complete the theory training on a computer or tablet, in the workplace or at
home, before attending practical training and taking their final assessments.
For a novice, this can reduce the time taken to complete counterbalance lift
truck operator training from 5 days to 3 days.
“One of the biggest objections to accredited training from
employers is the requirement to attend a 5 day course – we’ve wanted to find a
solution to this challenge for a long time so that we can give access to safe,
effective, quality assured operator training to a wider selection of industry,”
says Laura. “We understand that taking time out of work is a huge expense but
until now, did not have a solution that we felt genuinely delivered the
required knowledge in an engaging way – or that added any value to the operator
training experience. eTruck changes all that.”
For employers, reduced training times help keep downtime and
costs to a minimum. eTruck UK also provides reassurance that their operators
are safer, and better prepared for the workplace. The system also leaves
Instructors free to spend less time in the classroom and more time delivering
hands-on practical training. Or, if they wish, eTruck UK can be used as part of
a 5-day course to improve engagement with the theory element of training –
traditionally seen as the ‘boring’ part of the course.”
The addition of eTruck is part of RTITB’s mission to lead a
digital, technology led revolution in lift truck training and it follows the
launch of the MyRTITB TrainingFriend app. Designed to make training
administration and assessment completely paperless for the first time, MyRTITB
TrainingFriend harnesses current technology to improve both operator testing
standards and training compliance.
“These new offerings are not gimmicks – they are robust,
future-proof solutions which will be a standard part of all lift truck operator
training and testing in future,” says Laura. “Operator training has been
largely the same for 20 years or more, but it’s essential that we innovate if
we want to improve training effectiveness and boost operator standards and
safety for our industry.”
eTruck UK can be used from 2nd January 2020 as part of RTITB
Counterbalance Lift Truck Operator training and the use of this solution will
also be covered as a core element in all RTITB Lift Truck Instructor training.
The solution will be then rolled out to other RTITB operator courses and
With eTruck UK, a lifetime license must be purchased for
each trainee. This enables operators to return to content when they wish to
refresh their knowledge, giving employers, instructors and supervisors
opportunities to use eTruck as part of toolbox talks.
eTruck licenses are available to pre-order at a special price of £50+vat (£90+vat thereafter) until 31st December 2019.