Legal Enquiry Service
Our members have access to a free legal enquiry service and can benefit from triage advice on many legal matters including Road Regulatory, Employment/HR, Dispute Resolution and Commercial. Email us on email@example.com or call us on 0118 988 4468 and we will pass your details on to our experts for a free initial consultation.
- Employee Disputes
- The Working Time Regulations 1998 (as amended)
- The Road Transport (Working Time) Regulations 2005
- Misconduct and disciplinary matters
- Sickness absence and long term illness
- Wages, bonuses, attendance bonuses, overtime and general pay disputes
- Flexible working requests
- The Equality Act 2010 (including sex, disability, race, age, sexual orientation, disability related discrimination)
- Issues relating to casual, self-employed and agency staff
- Operator’s Licence queries
- Notifications to Central Licensing Unit / Traffic Commissioner
- Matters relating to financial standing
- Fixed penalties and/or immobilisation
The initial 30 minutes will be free and then rates will be offered for subsequent work.
Recommended Terms & Conditions
In June 2020, the Federation reviewed and updated our industry terms and conditions. Developed over many years these are the best bespoke contractual terms to use if you provide temperature controlled storage or distribution services.
STORAGE & DISTRIBUTION
For business that operate both storage and distribution services
These terms and conditions relate to storage only and can be used alongside other distribution terms and conditions
For businesses that only operate transport operations without storage facilities.
We have also produced an EXPLANATORY NOTES document that explains how to use the documents – the notes refer specifically to (v2.0) but is also a useful reference point for the other versions. Please note in particular the guidance on how to incorporate the Ts&Cs into your new and existing business.
WATCH OUR WEBINAR ABOUT HOW TO USE OUR RECOMMENDED CONDITIONS
WATCH OUR WEBINAR ABOUT SOME OF THE FREQUENTLY ASKED QUESTIONS AROUND RETURNING TO WORK AFTER LOCKDOWN
Driver Licence Checking Service
Cold Chain Federation is working in partnership with associate member Licence Bureau Limited, the country’s leading provider of secure driver licence checks, to provide the Cold Chain Federation Driver Licence Checking Service.
The Driver Licence Checking Service allows you to quickly perform licence checks for all your drivers against current records, which are continually and automatically re-checked for you.